4 min read The future of work is here, and it's changing faster than ever before. New technologies emerge alarmingly, customer demands evolve constantly, and work continuously transforms. To navigate these complexities and thrive in this ever-shifting landscape, organizations need a workforce equipped with the latest skills, adaptability, and resilience to keep pace with change. Building a future-proof […]

4 min read The Unexpected Encore: A Lesson in Adaptability Have you ever witnessed a choir performance where something unexpected happens? Maybe a soloist forgets their lyrics, or a technical glitch disrupts the sound system. I can tell you firsthand the chaos that can erupt! During a performance with my college choir, at Carnegie Hall in New York […]

3 min read In our previous article, "Listening With the Intent to Understand, Not Reply," we discussed the critical importance of active listening in effective communication. We learned how truly listening to others, rather than simply waiting our turn to speak, fosters trust, understanding, and collaboration. Beyond listening is the art of powerful responses. But active listening is […]